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<h3>Job Description</h3>
Job Description
Overview
ABOUT AMERICAN GOLF
American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.
Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.
We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.
ABOUT LAKE TAHOE GOLF COURSE
Located in a natural mountain meadow just minutes from the southern shoreline of Lake Tahoe in the Sierra Nevada Mountain’s Lake Valley State Recreation Area, Lake Tahoe Golf Course’s spectacular William Bell-designed championship layout will inspire and delight every golfer with its breathtaking scenic views and natural habitat. LTGC offers a variety of services including golf, tournaments, dining and weddings/private event spaces.
 
Responsibilities
Job Purpose
The Snack Bar Attendant is responsible for serving food and drinks at the club snack bar to members and guests.
Responsibilities
<ul>
<li>Assist members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible. Relay orders to kitchen or prepare food directly, identifying any special requests and entering orders into register</li>
<li>Deliver orders to members and guests with appropriate accompaniments or garnishes. Ensure orders meet proper presentation and quality standards, package take-out orders as needed, and serve alcoholic and nonalcoholic beverages</li>
<li>Process sales through the Point-of-Sale system (POS)</li>
<li>Maintain attractive food displays and clean tables, counters, dishes, chairs, floors and equipment. Ensure sufficient levels of inventory in storage rooms and refrigerators</li>
<li>Mange cash and balance register at the end of each shift. Inform management of supply shortages and upcoming events that affect snack bar operations</li>
<li>Follow closing procedures</li>
<li>Adhere to company policies and procedures regarding attendance, timekeeping, dress code and safety</li>
<li>Assist other food and beverage outlets as requested by management</li>
<li>Assist in training other snack bar attendants</li>
<li>Other duties may be assigned by management</li>
</ul>
Pay Rate: $16.50/hr
 
Qualifications
Qualifications
<ul>
<li>Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law</li>
<li>Experience handling cash and credit card transactions</li>
<li>Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently</li>
<li>Knowledge of applicable liquor laws, procedures and policies, ability to determine signs of intoxication</li>
<li>Knowledge of proper food preparation, storage, and sanitation requirements</li>
</ul>
Education 
<ul>
<li>High School diploma or equivalent experience preferred</li>
</ul>
Skills/Abilities/Personal Characteristics
<ul>
<li>Knowledge of Food Service Regulations</li>
<li>Flexibility</li>
<li>Verbal and Written Communication</li>
<li>Basic Math</li>
<li>Customer Service</li>
<li>Resolve Conflict</li>
<li>Teamwork</li>
</ul>
Working Conditions
<ul>
<li>Days and hours of work vary by schedule and business needs</li>
<li>Evening, weekend, and holiday work will be required</li>
<li>While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.</li>
<li>Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions</li>
</ul>
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.

Snack Bar Attendant - Lake Tahoe Golf Course

<h3>Job Description</h3>
Job Description
Overview
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.
 
Responsibilities
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as an information center representative by providing information on all aspects of Hard Rock’s services and facilities. </li>
<li>Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. </li>
<li>Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.</li>
<li>Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.</li>
<li>Anticipates, identifies, and provides for guest needs.</li>
<li>Performs inventories and other duties as assigned.</li>
<li>Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines.</li>
<li>Attend and participate in meetings, completing follow-up as assigned.</li>
<li>Perform work regularly and predictably.</li>
<li>Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.</li>
<li>Responsible for cleaning and distribution of ash trays.</li>
<li>Responsible for cleaning and sanitizing work and public spaces. </li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li>
<li>Prior experience in the Gaming industry strongly preferred.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Table service procedures and table etiquette.</li>
<li>Excellent customer service skills.</li>
<li>Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li>
</ul>
ABILITY TO:
<ul>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Be flexible to work varying shifts and time schedules as needed.</li>
<li>Communicate effectively with all levels of employees and guests.</li>
<li>Restock needed materials and retrieve dropped items.</li>
<li>Transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.</li>
<li>Take orders, recite specials, and point specific items out on the menu to customers.</li>
<li>Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.</li>
</ul>

SERVER - CASINO SERVICE BAR

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.)</li>
<li>Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support.</li>
<li>Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies.</li>
<li>Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc.</li>
<li>Marketing Concierge</li>
<li>Provide Sales field calls to referring physicians</li>
<li>Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc.</li>
<li>Provide set up and assistance with Physician Portal</li>
<li>Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events</li>
<li>Provide educational information and assisting in campaign roll-outs to selected providers and patients</li>
<li>Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc.)</li>
</ul>
If You Are:
<ul>
<li>Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li>
<li>You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li>
<li>You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.</li>
</ul>
To Ensure Success in This Role, You Must Have:
<ul>
<li>Ability to travel up to 50% during work week.</li>
<li>2 years in Medical, hospitality, Marketing/Public Relations industry preferred</li>
<li>Excellent customer service skills</li>
<li>At least 2 years experience in training and presenting information to groups/individuals</li>
<li>Strong organizational skills</li>
<li>Strong working knowledge of MS Word, Excel, PowerPoint</li>
</ul>
We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

Provider Patient Concierge Rep

<h3>Job Description</h3>
Job Description
Overview
ABOUT AMERICAN GOLF
American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.
Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.
We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.
 
Responsibilities
Job Purpose
The Clubhouse Maintenance Attendant is responsible for maintaining the clubhouse building and grounds. Under direction of management, the Clubhouse Maintenance Attendant provides exceptional customer service by answering guest questions and being knowledgeable about club events and course conditions; also maintaining the appearance and functionality of the clubhouse grounds and building, and stocking/organizing all common areas.
Responsibilities
<ul>
<li>Utilize “ACE Service Absolutes” by acknowledging, greeting and thanking all members and guests</li>
<li>Maintain building interior by dusting and polishing furniture, equipment, mirrors and fixtures; washing windows, counters, sinks, toilets, walls and ceilings; dusting lockers; sweeping, scrubbing and waxing floors; vacuuming carpets; watering plants; replacing light bulbs; replenishing tissue, towels and soap in rest rooms and locker rooms; collecting and disposing of trash.</li>
<li>Assist in maintenance of clubhouse grounds by trimming hedges and shrubs, mowing and edging turf</li>
<li>Complete equipment and building repairs such as minor plumbing, electrical, painting, tile setting, brick laying and carpentry</li>
<li>Inform management of potential problems by reporting special customer requests, supply shortages, broken or missing equipment or fixtures</li>
<li>Maintain continuity of service by obtaining event information from all departments in order to follow through with special cleaning or maintenance requirements/requests</li>
<li>Maintain safe working environment by complying with all safety procedures, rules and requirements</li>
<li>Provide training, direction and evaluate the work of other Clubhouse Maintenance Attendants.</li>
<li>May handle locker rentals and other interactions with guests.</li>
<li>May assist Superintendent with capital improvement projects for major improvements to the clubhouse</li>
<li>Implement and support all AGC initiatives and programs as requested by management</li>
</ul>
 
Qualifications
Qualifications
<ul>
<li>Ability to effectively communicate with co-workers, customers and management</li>
<li>Ability to operate and effectively use various tools, a vacuum, ladder, mop and workhorse cart</li>
<li>Demonstrate strong attention to detail</li>
<li>Possess strong customer service skills</li>
<li>Work well under pressure, coordinating multiple issues at any given time</li>
<li>Work well unsupervised with the ability to manage time efficiently</li>
<li>Valid driver’s license is required</li>
</ul>
Education
<ul>
<li>Specialty/Technical Training required and 2 years of related experience in general maintenance skills, repair/construction, or equivalent combination of education and experience</li>
</ul>
Skills/Abilities/Personal Characteristics
<ul>
<li>Flexible</li>
<li>Efficiency</li>
<li>Verbal and Written Communication</li>
<li>Basic Math and Tool knowledge</li>
<li>Customer Service</li>
<li>Teamwork</li>
<li>Energy Level</li>
<li>Thoroughness</li>
</ul>
Working Conditions
<ul>
<li>Days and hours of work will vary by schedule and business needs</li>
<li>Evening, weekend, and holiday work will be required</li>
</ul>
<ul>
<li>While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus</li>
</ul>
<ul>
<li>Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions</li>
</ul>
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.

Knollwood Country Club - Clubhouse Maintenance Attendant

<h3>Job Description</h3>
Job Description
Overview
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Leads assigned Life Guidance programs and develops service plans.</li>
<li>Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity.</li>
<li>Proactively involves all Life Guidance staff in the planning and implementation of the daily program which includes all activities of daily living.</li>
<li>Plans individual birthday celebrations for each resident.</li>
<li>Develops programs for residents including, if applicable, programs designed for residents confined to their rooms.</li>
<li>Engages and motivates residents resulting in program participation.</li>
<li>Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds.</li>
<li>Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents.</li>
<li>Supports and actively participates in the community’s census building initiatives.</li>
<li>Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law.</li>
<li>Assists Life Guidance Director in enlisting the services of volunteers to aid the activities program.</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to two years prior experience with an adult population developing and implementing activities and/or training; or an equivalent combination of education and experience.</li>
<li>Must have a working knowledge of the methods of recreational therapy or activity programming and their application to activity and leisure needs of residents with Alzheimer’s/Dementia. </li>
<li>Required certification(s) based on current state regulations.</li>
<li>Able to work various schedules and shifts as needed.</li>
</ul>

Memory Care Activity Specialist

Clubhouse Maint Attend

<h3>Job Description</h3>
Job Description
Overview
ABOUT AMERICAN GOLF
American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.
Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.
We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.
 
Responsibilities
Job Purpose
The Snack Bar Attendant is responsible for serving food and drinks at the club snack bar to members and guests.
Responsibilities
<ul>
<li>Assist members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible. Relay orders to kitchen or prepare food directly, identifying any special requests and entering orders into register</li>
<li>Deliver orders to members and guests with appropriate accompaniments or garnishes. Ensure orders meet proper presentation and quality standards, package take-out orders as needed, and serve alcoholic and nonalcoholic beverages</li>
<li>Process sales through the Point-of-Sale system (POS)</li>
<li>Maintain attractive food displays and clean tables, counters, dishes, chairs, floors and equipment. Ensure sufficient levels of inventory in storage rooms and refrigerators</li>
<li>Mange cash and balance register at the end of each shift. Inform management of supply shortages and upcoming events that affect snack bar operations</li>
<li>Follow closing procedures</li>
<li>Adhere to company policies and procedures regarding attendance, timekeeping, dress code and safety</li>
<li>Assist other food and beverage outlets as requested by management</li>
<li>Assist in training other snack bar attendants</li>
<li>Other duties may be assigned by management</li>
</ul>
 
Qualifications
Qualifications
<ul>
<li>Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law</li>
<li>Experience handling cash and credit card transactions</li>
<li>Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently</li>
<li>Knowledge of applicable liquor laws, procedures and policies, ability to determine signs of intoxication</li>
<li>Knowledge of proper food preparation, storage, and sanitation requirements</li>
</ul>
Education 
<ul>
<li>High School diploma or equivalent experience preferred</li>
</ul>
Skills/Abilities/Personal Characteristics
<ul>
<li>Knowledge of Food Service Regulations</li>
<li>Flexibility</li>
<li>Verbal and Written Communication</li>
<li>Basic Math</li>
<li>Customer Service</li>
<li>Resolve Conflict</li>
<li>Teamwork</li>
</ul>
Working Conditions
<ul>
<li>Days and hours of work vary by schedule and business needs</li>
<li>Evening, weekend, and holiday work will be required</li>
<li>While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.</li>
<li>Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions</li>
</ul>
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.
Hourly position at $16.50 per hour.

Snack Bar Attendant at La Mirada Golf Course

<h3>Job Description</h3>
Job Description
Overview
The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. 
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

<ul>
<li>Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures.</li>
<li>Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.</li>
<li>Ensure all guest information is accurate and maintained in an organized manner.</li>
<li>Utilize the property management system to run daily reports and block any special requests.</li>
<li>Check guests out of the property in accordance with procedures.</li>
<li>Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts.</li>
<li>Accept reservations, changes, and cancellations in the absence of reservations staff.</li>
<li>Promote room upgrades (upsell) and monitor and control product to meet goals.</li>
<li>Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.</li>
<li>Assist individuals and groups with check-in, checkout, and room changes.</li>
<li>Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc.</li>
<li>Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed.</li>
<li>Work with Front Office Manager regarding hotel business to keep them informed.</li>
<li>Maintain positive and professional communication with all staff.</li>
<li>Provide recognition to others, including co-workers, supervisors, managers, and directors.</li>
<li>Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.</li>
<li>Ensure a healthy and safe work environment for co-workers and guests.</li>
<li>Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.</li>
<li>Promote property outlets to guests.</li>
<li>Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.</li>
<li>Resolve guest complaints using property procedures.</li>
<li>Create a positive environment in which all employees have the ability to maximize their potential.</li>
<li>Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.</li>
<li>Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.</li>
<li>Participate in Sound Check meetings on each shift.</li>
<li>Always smile and offer a warm greeting to all.</li>
<li>Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.</li>
<li>Take initiative to offer assistance throughout the property.</li>
<li>Operate ethically to protect the Hard Rock brand.</li>
<li>Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.</li>
<li>Perform additional duties as requested by department managers and supervisors.</li>
<li>Communicate with supervisors and managers to ensure that assigned duties are completed to standard.</li>
<li>Coordinate operations with other departments, as needed.</li>
<li>Present a professional image to employees, guests, clients, owners, and investors.</li>
<li>Review and develop guest history records to enhance personalized service for repeat guests.</li>
<li>Maintain confidentiality of guest, employee, and company information.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Prior experience in the Gaming industry strongly preferred. </li>
<li>Prior experience in Tribal Gaming preferred.</li>
<li>Must be at least twenty-one (21) years of age.</li>
</ul>
ABILITY TO:
<ul>
<li>Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.</li>
<li>Ability to read, comprehend, and write simple instructions, short correspondence and memos.</li>
<li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).</li>
<li>Ability to stand in place for the duration of the shift.</li>
</ul>

AGENT I - FRONT DESK

<h3>Job Description</h3>
Job Description
Overview
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change).</li>
<li>Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory).</li>
<li>Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware).</li>
<li>Answers questions regarding local stores, attractions and services.</li>
<li>Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern).</li>
<li>Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time).</li>
<li>Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals).</li>
<li>May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.</li>
<li>May drive company vehicle from community to social and other various destinations (only if required by community).</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Basic First Aid and CPR certification where required.</li>
<li>Must successfully complete all Atria specified training programs.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. </li>
</ul>

Concierge

<h3>Job Description</h3>
Job Description
Job Title: Front Desk Agent
ALL APPLICANTS ARE ENCOURAGED TO VISIT IN PERSON AND FILL OUT AN APPLICATION. ASK FOR SID.
Job Overview Are you looking for a job that’s more than just clocking in and out? Want a chill front desk gig where you can meet new faces, build people skills, and still have time to relax? We’ve got you.
We’re hiring a Front Desk Agent. This role is perfect if you’re looking to fill a gap, test the waters in hospitality, or want something stable (yet low-stress) for now.
What You’ll Do (With Plenty of Chill Time in Between):
<ul>
<li>Greet guests with a smile and make them feel welcome.</li>
<li>Handle check-ins, check-outs, and reservations (we’ll train you. Super straightforward).</li>
<li>Chat with guests, answer questions, and roll with the occasional weird request.</li>
<li>Coordinate with housekeeping and maintenance to keep everything smooth.</li>
<li>Enjoy downtime when it’s slow… we trust you to manage.</li>
<li>Answer calls and monitor the front desk (it’s not a high-pressure zone).</li>
<li>Handle minor guest concerns with kindness and a calm vibe.</li>
</ul>
Why This Job is Great:
<ul>
<li>Low-Stress, Chill Atmosphere: Plenty of downtime on most shifts.</li>
<li>Meet People &amp; Build Skills: Practice communication, empathy, and conflict resolution.</li>
<li>Flexible Scheduling: Day, evening, and overnight shifts available.</li>
<li>Potential to Go Permanent: If the fit’s right and things align, you might stay on.</li>
</ul>
What We’re Looking For:
<ul>
<li>Friendly, positive attitude and good energy.</li>
<li>Basic computer knowledge (we’ll teach the rest).</li>
<li>Calm and collected when things get quirky.</li>
<li>Hospitality experience is a plus but not required.</li>
</ul>
Why Join Us?
This is more than just a job. It’s a stepping stone. Whether you’re building a career in hospitality or just looking for something to pay the bills, this role is designed to give you a mix of freedom and structure. You’ll walk away with more than a paycheck: you’ll gain confidence, learn how to handle people, and maybe even have some fun along the way.
ALL APPLICANTS ARE ENCOURAGED TO VISIT IN PERSON AND FILL OUT AN APPLICATION. ASK FOR SID.

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