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field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Location: Courtyard &amp; TownePlace Suites by Marriott - Hawthorne CA
Life as a Night Auditor:
<ul>
<li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay</li>
<li>Process invoices, post checks to vendors and distribute employee checks</li>
<li>Respond to guest complaints, requests and emergencies</li>
<li>Reconcile all accounts in a timely manner</li>
<li>Verify that all EOD work has been performed by other departments</li>
<li>Schedule guest wake-up calls and reservations for the following day</li>
<li>Respond to guest inquiries, concerns and complaints as needed</li>
<li>Answer phones and place reservations</li>
</ul>
What we're looking for:
<ul>
<li>Excellent communication and math skills</li>
<li>2+ years' experience in customer service or hospitality</li>
<li>Able to learn computer functions and other on-the-job skills</li>
<li>Strong eye for details</li>
<li>Good problem-solving skills</li>
<li>Ability to multitask</li>
<li>Solid customer service skills</li>
<li>Strong written and verbal communication skills</li>
<li>Exceptional customer service skills</li>
</ul>
What to expect in your first few months:
First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!
The perks working for us:
<ul>
<li>Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits</li>
<li>Paid time off for full AND part time associates</li>
<li>Travel discounts at hotel partners and franchises around the world</li>
<li>Participation in our Wellness program </li>
<li>On-demand pay opportunities for instant pay between paychecks</li>
<li>Leadership development program and growth opportunities</li>
</ul>
How to apply:
Join us! Submit your application online!
Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics:
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
 Job Posted by ApplicantPro

Night Auditor

<h3>Job Description</h3>
Job Description
Apply Here: <a href="https://secure.onehcm.com/ta/Mirabel.jobs?ShowJob=486674050&amp;TrackId=ZipRecruiter" target="_blank">https://secure.onehcm.com/ta/Mirabel.jobs?ShowJob=486674050&amp;TrackId=Zip…</a>
As a member of the L'Auberge Carmel team, you will have the opportunity to work in a beautiful and unique environment that embodies the charm and elegance of the California coast. You are responsible for providing exceptional service to our guests, ensuring they feel welcomed, comfortable, and cared for during their stay with us. &nbsp; If you are interested in playing an important role in creating a memorable and enjoyable stay for our guests, please submit your application and resume online. We truly look forward to hearing from you and potentially welcoming you to the L'Auberge Carmel team! Come join our exclusive team while we provide exemplary service in downtown Carmel-by-the-Sea.&nbsp; We are looking for an experienced full-time Front Desk Agent. The ideal candidate will possess: -Attention to detail -A strong work ethic -A passion for creating memorable guest experiences -Flexibility to work weekends and holidays as needed -High motivation and an enthusiastic team player attitude -The ability to communicate effectively in English -2-3 years of Front Desk or Reservations experience
Key Areas of Accountability: 
<ul>
<li> Greet, register, and assign rooms to guests. Issue room keys and familiarize guests with the services the hotel has to offer. </li>
<li> Answer and handle all incoming telephone calls efficiently and accurately according to standards. </li>
<li> Make and confirm reservations according to L’Auberge Carmel standards and utilize room merchandising techniques.</li>
<li> Act as key communication link. Responsible for clear and effective communications between co-workers, management, and other departments. </li>
<li> Act as a Bell Staff in greeting guests and assisting guests in the Bell Staff’s absence or if they are otherwise occupied.</li>
<li> Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. </li>
<li> Make restaurant, transportation, or entertainment reservations, and arrange for other guest requests. </li>
<li> Post charges such as room, massage, or telephone, to guest folios. </li>
<li> Collect payment and make change for guests. </li>
<li> Perform a daily bucket check ensuring all in-house guest information is up to date and accurate. </li>
<li> Follow security and safety standards at all times. </li>
<li> Keep familiar with current codes for Market Segments and Sources, current rates, packages, and promotions. </li>
<li> Responsible for following key control procedures according to set standards. </li>
<li> Perform a daily cashiering audit and balance shift cashiering transactions. </li>
<li> Promote and maintain good working relationships with your Mirabel group counterparts. </li>
</ul>
Other essential job duties and responsibilities: 
<ul>
<li> Attend all mandatory staff meetings and training sessions.</li>
<li> Is familiar with and complies with the Drug-Free Workplace Policy.</li>
<li> Stamp, sort, stuff and distribute incoming and outgoing mail and messages as necessary. </li>
<li> Maintain and ensure the front desk and lobby area are neat, organized, appealing, and presentable to guests. </li>
<li> Maintain and ensure lobby bathrooms are super clean and stocked with paper and towels.</li>
<li> Complete daily filing tasks. </li>
<li> Transmit and receive telephone messages. </li>
<li> Complete daily tracking reports.</li>
<li> Maintain sufficient working supplies at the front desk. </li>
<li> Communicate with other area hotels and guest liaisons (Visitor's Center, Travel Agents) regarding daily promotions. </li>
<li> Assist in training new/other employees. </li>
<li> Provide assistance to other departments as requested or needed.</li>
<li> Provide ongoing support and assistance to bell staff.</li>
<li>Complete special projects as assigned.</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionCompany Description 
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian’s 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture.
Job Description 
Job Purpose:
Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-house guests. They ensure that all regular and VIP guests receive high quality, personalized service. Front Desk Agents must provide an engaging and dynamic guest experience while maintaining our guest recognition program.
ESSENTIAL DUTIES:
<ul>
<li>Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, ensuring guest knows location of room and/or has a bell person accompany him/her.</li>
<li>Always use the 10/5 rule when encountering guests.</li>
<li>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change.</li>
<li>Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.</li>
<li>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.</li>
<li>Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.</li>
<li>Field guest complaints and assist in a resolution for complete guest satisfaction.</li>
<li>Review occupancy, daily arrivals &amp; departures and identify potential problems with rooms’ activity and take appropriate action.</li>
<li>Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.</li>
<li>Assist with PBX operators, bell staff, and front desk agents are performing their daily tasks in accordance to their job requirements and duties.</li>
<li>Be compliant and understand Mondrian Hotel policies and house rules.&nbsp; Understand hospitality terms.</li>
<li>Ensure sign off of all Service Standards by Position for Guest Services staff.</li>
<li>Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.</li>
<li>Maintain communication with other hotel departments as it pertains to guest services.</li>
<li>Operate radios efficiently and professionally in communicating with hotel staff.&nbsp; Ensure the proper use of radio etiquette within the department.</li>
<li>Ensure correct and accurate cash handling at the Front Desk.</li>
<li>Follow and enforce all Mondrian Hotel credit policies.</li>
<li>Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.</li>
<li>Complete and send out Mondrian Report when needed and ensure agents are completing daily checklists.&nbsp;</li>
<li>Keep front desk completely stocked operational materials beginning and end of shift.</li>
<li>Ensure required pars of all front office and stationary supplies.</li>
<li>Other duties as assigned</li>
</ul>
Pay Range: $22.50 - $22.50
Qualifications 
EXPERIENCE:
<ul>
<li>At least 1 year of progressive experience in a Guest Services role.</li>
<li>Hotel experience is preferred.</li>
<li>Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.&nbsp;</li>
<li>Experience in Opera is preferred.</li>
</ul>
EDUCATION:
<ul>
<li>Associate’s or Bachelor’s degree in business, management, or hospitality or related field or equivalent of 3 years relevant work experience required.</li>
</ul>
WORKING CONDITIONS &amp; PHYSICAL WORK DEMANDS:
<ul>
<li>Able to stand and work at a computer keyboard for extended periods of time.</li>
<li>Able to stoop, kneel, bend at the waist and reach on a daily basis.</li>
<li>Able to lift and move up to 20 pounds occasionally.</li>
<li>Regular and on-time attendance is critical.</li>
<li>Hours occasionally exceed 40 hours per week.</li>
<li>Ability to stand during shifts</li>
</ul>
 Additional Information 
Assimilate into Ennismore’s culture through understanding, supporting, and participating in all Ennismore elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Ennismore from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

Front Desk Agent - Part-time

<h3>Job Description</h3>
Job DescriptionCompany Description 
Just east of the Pacific and slightly north of Expectation. Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.
Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.
Job Description 
Housekeeping Room Attendant You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
Rate of Pay: $20.22/hr
What you will be doing:
<ul>
<li>May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.</li>
<li>Notify supervisor/coordinators when service is complete by punching rooms in phone system. This &nbsp;so rooms may be sold or occupied.</li>
<li>Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.</li>
<li>Report, turn in, and/or log all lost and found items according to established procedures.</li>
<li>Follow all of GDM and Forbes standards to each room every single day/night</li>
</ul>
Qualifications 
<ul>
<li>High School graduate or equivalent is preferred.</li>
<li>Previous experience of one year is preferred.</li>
<li>Understand and comply with all company and departmental rules and regulations, policies and procedures.&nbsp;</li>
<li>Skill in establishing and maintaining effective working relationships with staff and guests.</li>
<li>Able to communicate both written and verbally.</li>
<li>Reading and counting is essential.</li>
<li>Requires basic knowledge of housekeeping</li>
<li>Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment.</li>
<li>Must be able to lift minimum of 50 pounds</li>
<li>Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.&nbsp;</li>
<li>Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.&nbsp; This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.</li>
</ul>
Physical Demands&nbsp;&nbsp; 
<ul>
<li>Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.&nbsp; Length of time of these tasks may vary from day to day and task to task.</li>
<li>Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.</li>
<li>Must be able to exert well-paced ability in limited space.</li>
<li>Must be able to bend, stoop, squat and stretch to fulfill daily tasks.</li>
<li>Must be able to lift a maximum of 50 lbs. throughout the day.</li>
<li>Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.&nbsp;</li>
<li>Ability to work without direct supervision.&nbsp;</li>
<li>Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.&nbsp;</li>
<li>Replenish supplies and equipment as needed during the shift.&nbsp;</li>
<li>Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.&nbsp;</li>
<li>Restock work areas for the next shift as assigned.&nbsp;</li>
<li>Successfully complete the training /certification process for this position.</li>
</ul>
 Additional Information 
Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp; <a href="https://careers.accor.com/" target="_blank">https://careers.accor.com/</a>
Do what you love, care for the world, dare to challenge the status quo!&nbsp;#BELIMITLESS

Room Attendant

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Vision insurance</li>
</ul>
 Benefits/Perks 
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a people person with a passion for providing exceptional customer service, we want to meet you! Responsibilities 
<ul>
<li>Greet every guest with a smile</li>
<li>Assist guests with the registration process</li>
<li>Answer phone calls and take messages accurately</li>
<li>Anticipate the needs of guests and build rapport</li>
<li>Respond to guest concerns and resolve them appropriately, escalating to management when necessary</li>
<li>Maintain accurate records of registration and payment information</li>
<li>Ensure compliance with health and quality standards</li>
</ul>
Qualifications 
<ul>
<li>High School Diploma/GED required</li>
<li>Familiarity with hospitality industry standards</li>
<li>Knowledge of front desk operations and procedures</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations</li>
<li>Ability to demonstrate genuine care for customers and employees</li>
<li>Ability to work in a fast-paced environment</li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 Monday thru Friday experience preferred. The ideal candidate is self motivated, dependable, professional and is trained in customer service! You are the first and the last person to assist our patients. This candidate must have excellent communication skills and exhibit a friendly and professional demeanor. Job duties include but are not limited to: -Knowledge of Health Insurance -Computer Literate -Schedule Appointments -Collecting Copay, Deductible, Co-Insurance -Answer Phones -Capable of multi-tasking (with interruptions) -Work as a Team Player! Benefits Include: Vacation time, Sick time, Health Insurance and Profit Sharing / 401k Plan $18.00+ based on experience

Front Desk / Receptionist for busy Ophthalmology office in Placerville

<h3>Job Description</h3>
Job Description 
Located across the street from the San Diego Convention Center and nestled underneath the iconic entrance to the Gaslamp Quarter, Lou &amp; Mickey’s has been Downtown San Diego’s favorite steakhouse for over a decade. The restaurant was recently renovated, yet still magically transports you to another time. 
Part Time &amp; Full Time Host / Hostess / Front Desk crewmembers average pay is $500 - $800 / week.
This is $17.25-19 / hour, plus tipshare. The advertised expected range is an estimate, only, and is based on current take home averages. It is based on schedule flexibility &amp; availability is not guaranteed.
We keep it reel! Premium benefits, an amazing company culture, growth opportunities, and more! Are you hooked yet?
What do we bring to the table?
<ul>
<li>Growth Opportunities</li>
<li>Great training and commitment to promotions from within!</li>
<li>Teamwork / Flexible Hours</li>
<li>Education Reimbursement</li>
<li>Generous Dining Discount</li>
<li>Professionalism</li>
<li>Productive Environment</li>
<li>Strong company culture</li>
<li>Delicious food in a beautiful restaurant!</li>
</ul>
The Front Desk crewmembers set the stage for our guests' experience. They are the first and last impression to all of our guests and ultimately orchestrate the flow of the restaurant. If you are someone who likes to multitask and keep busy by talking with guests, answering questions, and positively impacting the energy of the restaurant, then this is the position for you. 
Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture. You will contribute in a team service environment and have opportunities to grow with us.
ESSENTIAL QUALIFICATIONS
<ol>
<li>Minimum of 18 years of age to serve alcoholic beverages with food.</li>
<li>High school education.</li>
<li>Current CA Food Handler’s Card.</li>
<li>Ability to communicate in a satisfactory manner, both verbal and written English.</li>
<li>Ability to compute basic mathematical calculations.</li>
<li>Ability to maintain complete knowledge of the front desk standards</li>
<li>Any previous experience in Guest relations or providing Guest service.</li>
</ol>
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Complete opening duties as assigned.</li>
<li>Answer phone promptly, taking reservations and taking messages – recording all information correctly and legibly.</li>
<li>Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.</li>
<li>Carry all Guest drinks on a tray when showing Guests to their table.</li>
<li>Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.</li>
<li>Keep accurate account of table status throughout restaurant.</li>
<li>Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy. </li>
<li>Interact in courteous and professional manner with Guests, management and co-workers.</li>
<li>Monitor and maintain cleanliness, sanitation and organization of and Guest restrooms.</li>
<li>Guide the activities of the assigned assistants to ensure optimum service to Guests.</li>
<li>Complete all closing reports as assigned and leave duty after reporting to manager.</li>
</ul>
Equal Opportunity Employer

Host/Hostess

<h3>Job Description</h3>
Job Description
AMAZING OPPORTUNITY IN THE LIVE EVENTS INDUSTRY!
IN PERSON special events are looking for YOU!
Join our team of Concessions Stand Attendants to work live special events throughout Anaheim!
We work with Anaheim's premier hotels, caterers, country clubs and sport/entertainment venues!
WE WANT YOU ON OUR TEAM!
Royalty Staffing is THE sought after event Staffing agency!
- Meet people just like you and gain new friendships!
-Discover new experiences working with various event venues, styles and cultures!
- Flexible work schedule; events are posted and YOU decide when YOU want to work!
-Based in an expanding industry, there are SO many growth opportunities available within our company!!
Pay $17.50-$18 / HR
Ready to explore this exciting opportunity?
Submit your Resume and someone will shoot you a text message with an interview date.
Limited positions available so don't hesitate to respond NOW!
#HOSP

Anaheim Concessions Stand Attendants

<h3>Job Description</h3>
Job Description
New U Therapy Center &amp; Family Services is a modern, and innovative mental health clinic that offers all needed services for a person to be well and happy within one place for convenience, quality, and time-saving care and coordination.
We are a multidisciplinary, multiplication, and telehealth clinic in the state of California. We are located in the beautiful cities of Valencia, Westlake Village, and Torrance. We are blessed to work with mid to high-income populations, where you can focus on the clinical work in a friendly environment and a beautiful clinic.
Our dedicated providers are committed to serving our patients with the leading highest quality services under one roof for our patient's convenience. We are rapidly expanding and we are looking for highly qualified professionals to join our team and help us in our mission of improving the lives of our clients!
We have a strong team with an amazing family-like culture! We are creative, innovative, and never boring!
Job Responsibilities:
<ul>
<li>Verifies patient insurance eligibility and benefit coverage;</li>
<li>Review scheduled Intakes and Follow-Up appointments on Clinicians’ calendars, smart scheduling;</li>
<li>Review completed packets for compliance for scheduled patients for completed documentation and consent prior to scheduled visits;</li>
<li>Answers all inquiries and explains all the services offered;</li>
<li>Log inquiries on Referral Tracker, including contact and insurance information;</li>
<li>Contact patient or guarantor and advise of financial responsibilities including out-of-network insurance options;</li>
<li>Manage and update patient general information and medical insurance changes in the patient platform;</li>
<li>Coordinate and enter information for requests for patient records and other document requests;</li>
<li>Manage pharmacy and insurance medication prior authorization and refills;</li>
<li>Manages email and mail traffic, and distributes accordingly;</li>
<li>Uploads various documents;</li>
<li>Manages multi-line phone system;</li>
<li>Performs varied administrative and front desk duties for a medical office.</li>
<li>Explain and promote our different mental health services and produce high-conversion</li>
<li>Do customer service and sales.</li>
<li>Other related work.</li>
</ul>
Job Qualifications:
<ul>
<li>Education: BA/BS in Social Work, or a related field.</li>
<li>Experience: 6 months of related experience in the medical setting is required</li>
<li>Psychiatric/Mental Health experience is a plus.</li>
<li>Spanish speaking preferred.</li>
<li>Sales experience is required.</li>
<li>Medical related: 6 months (Preferred)</li>
</ul>
Skills:
<ul>
<li>Service orientation – pleasant, congenial, well-mannered, professional</li>
<li>Excellent written and verbal communication</li>
<li>Computer skills and proficiency in MS Office Word and Excel, Google Docs, and Gmail</li>
<li>Good verbal and written communication skills</li>
<li>Strong analytical thinking and the ability to handle multiple tasks concurrently</li>
<li>Ability to make routine decisions and determine proper action based on experience within the limits of policy and procedures</li>
<li>Knowledgeable about health care practices, and provide exceptional customer service</li>
<li>Ability to work effectively with people of diverse cultures, ages, and economic backgrounds</li>
<li>Excellent customer service</li>
<li>Compassion and empathy</li>
<li>Have customer service and sales experience</li>
</ul>
What We Offer:&nbsp;&nbsp;
<ul>
<li>Supplemental AFLAC insurance</li>
<li>401K with up to 3% matching to help secure your financial future.&nbsp;&nbsp;</li>
<li>A collaborative, team-oriented work culture that fosters professional growth.&nbsp;&nbsp;</li>
<li>Fully equipped, comfortable office space in Westlake Village.&nbsp;&nbsp;</li>
<li>Access to an electronic health record platform for seamless documentation.&nbsp;&nbsp;</li>
<li>Annual team-building and corporate in-person events</li>
<li>Monthly culture-building activities such as company lunches</li>
<li>Competitive Compensation</li>
</ul>
Job Type: Part-time
Salary: $22.00 - $24.00 per hour
Work Location: In person
Work Location: 31200 Via Colinas, Westlake Village, CA 91362 Core Values: &nbsp;&nbsp;
Apply now with your resume!
New U Therapy Center &amp; Family Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
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Front Desk Admin Assistant - Mental Healthcare

<h3>Job Description</h3>
Job DescriptionSalary: $20 to $27 per Hour 
About Us:
Counseling 4 Kids is a resilient community mental health agency driven by our steadfast commitment to quality care and unparalleled dedication to client engagement. At the core of our mission is a profound belief that every child deserves compassionate support and effective treatment. We prioritize our clients above all else, ensuring their needs are met with empathy and expertise.
 
Why Counseling4Kids?
Our agency is not just a place of work; it's a dynamic environment where innovation, teamwork, and resilience flourish and where resilience is valued. We embrace creativity and collaboration, fostering a culture of welcoming and nurturing new ideas. Our commitment to staff well-being is paramount, providing a supportive and inclusive atmosphere where every team member can thrive and grow professionally.
As we continue to evolve and expand our services, we invite visionary leaders in mental health to apply. This pivotal role offers the chance to shape our agency's future, lead a dedicated team of professionals, and profoundly impact the lives of children and families in our community. If you are passionate about transforming lives, driving innovation, and upholding the highest standards of care, Counseling4Kids is the place for you.
 
About the Role:This is for acontracted employee role, with an expected duration of six (months).At the end of the contracted period of employment, job performance, attendance, attitude and overall interest in the job will be assessed in a performance evaluation to determine if an offer of full-time at will employment will be made, if the contract period will be extended, or if the contract will be ended without further offer of employment.

JOB SUMMARY: Theclient conciergeis responsible for delivering exceptional customer serviceassistance, engaging new clients during the intake process to increase client participation in treatment, and providing access to additional resources to clients and their families through professional assessment, service planning, and advocacy. The client concierge will address attendance barriers, will support the agency with engagementduties, andwillprovidesupportto other departmentsas needed.The client concierge will providea high levelof customer support that is professional, personal, and sensitive to the needs of clients while adhering to C4Ks policies and procedures. The client concierge will effectivelyestablishsupportive relationships with clients, staff, and outside entities to garner resources necessary toprovidecomprehensive services to all clients. 
 
TheClient Conciergeshall perform the duties below:
ESSENTIAL FUNCTIONS:
Client Concierge Duties:
<ul>
<li> Uphold the mission and core values of Counseling4Kids.</li>
<li> Ensure clients and their families receive an excellent customer experience and can navigate their care successfully.</li>
<li> Review agency consent forms with caregivers and clients and foster informed decision making.</li>
<li> Reviews agency Attendance Agreement with caregivers and clients assuring the clarity of attendance expectations.</li>
<li> Review additional adjunct service referrals such as psychiatric, psychological and case management.</li>
<li> Verify Medi-Cal and assesses clients or familys needs, eligibility for services and assist clients to enroll in benefits (i.e Medi-Cal)</li>
<li> Meet with caregivers and clients to assign their case and schedule the 1st treatment appointment using appropriate calendars. </li>
<li> Contact clients/caregivers within 24 hours of 1st missed scheduled appointment to support clients with consistent attendance to appointments.</li>
<li> Provides referrals for families unable to overcome barriers to consistent treatment attendance to outside resources needed.</li>
<li> Works with clients, families and appropriate community agencies to coordinate and facilitate services for clients.</li>
<li> Engages with the client, family and other involved parties and works to build trust, encourage hope, and ensure ongoing engagement in services.</li>
<li> Perform follow-ups and wellness checks on existing clients and on new referrals.</li>
<li> Coordinates appointments, transportation with Lyft Concierge, and other services as needed, ensuring a seamless experience for clients</li>
<li> Maintain knowledge of agency activities, and services, and effectively communicate this information to clients.</li>
<li> Remains current on community resources and maintains communication with relevant agencies for the purpose of referrals and to offer assistance and education to clients and their families.</li>
<li> Actively engaging and educating the public at community events</li>
<li> Work closely with the client's clinical team and client services specialists to assure that the clients needs/case planning are identified and met.</li>
<li> Utilizes concurrent documentation to prepare notes and bills for engagement interventions following DMH standards</li>
<li> Completes documentation in Exym, for monitoring and billing purposes, of direct service with client and/or school staff, under DMH standards and guidelines.</li>
<li> Completes necessary documentation promptly to support allowable billing of outreach activities.</li>
<li> Provides support, advocacy, role modeling, parenting skills, and referrals</li>
<li> Conducts individual and family basic needs assessments. </li>
<li> Establish and maintain professional and positive relationships with staff, clients, and community providers.</li>
<li> Develops potential intervention efforts in collaboration with therapists. </li>
<li> Participation in community outreach and promote services offered by Counseling4Kids to prospects, the community, and other professionals.</li>
<li> Schedules and participates in meetings with internal staff and representatives from the community with direct interest in service outcomes. </li>
<li> Engages clients by re-framing problems and focusing on solutions; discussing and supporting progress towards goals</li>
<li> Educates the client on coping skills, anger management and positive communication skills and cultivates a sense of self-efficacy. </li>
<li> Participation in community trainings. </li>
<li> Assures quality of service for clients by enforcing rules, regulations, and compliance requirements. </li>
<li> Measures and summarizes progress at specified intervals </li>
<li> Daily reviewofdepartment, clinician,and/or client calendar todeterminewhen clients will be visiting the office.</li>
<li> Ensure that clientsand/or guardians visiting the officeadhere to safety protocoland agencypolicy</li>
<li> Providetranslation and/or interpretation services when needed.</li>
<li> Has a billing expectation of a minimum 840 UOS per week</li>
<li> Other duties as assigned.</li>
</ul>
General Administrative Duties:
<ul>
<li> Serves as a back-up to Client Services Specialists, assisting with opening/closing/updating cases.</li>
<li> Maintains professional and technical knowledge by participating in workshops and trainings, specifically on evidence-based programming; reviewing professional publications; establishing personal linkages.</li>
<li> Assists with data collection and completing projects reports in a timely manner</li>
<li> Contributes to team effort by consulting with other professionals; accomplishing related results as needed.</li>
<li> Assistthe other departments with administrative support on routine daily tasks and on special projects (i.e.help with letter-writing, copying, faxing, contacting providers and community partners, gathering materials, doing research, creatingspread-sheets, tracking data, and creating reports).</li>
<li> Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.</li>
<li>Provideadministrative coverage and support when necessary.</li>
<li> Other duties as assigned.</li>
</ul>
Other Duties
<ul>
<li> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</li>
</ul>
Competencies
<ul>
<li> Customer Service</li>
<li> Collaboration</li>
<li> Thoroughness</li>
<li>VerbalCommunication</li>
<li> Flexibility</li>
<li> Teamwork</li>
<li> Professionalism</li>
<li> Listening</li>
<li> Ethical </li>
<li> Engaging</li>
<li> Problem-solving</li>
</ul>
MINIMUM QUALIFICATIONS:
Education: 
<ul>
<li>Bachelors degree in psychology, social work or related field </li>
</ul>
 OR
<ul>
<li>One of the following equivalents:
<ul>
<li>AA degree in related field and minimum 2 years relevant work experience</li>
<li>4 years related work experience in a mental health agency</li>
</ul>
</li>
</ul>
Work Experience &amp; Knowledge:
<ul>
<li>Knowledge of DMH systems and procedures</li>
<li>Knowledge of the Integrated System and Medi-Cal billing</li>
<li>Knowledge of MicrosoftSuite (i.e.Outlook, Word, and Excel)</li>
<li>Knowledge ofoffice equipment (i.e.fax machines and printers)</li>
<li>Solid written and verbal communication skills</li>
<li>Ability to be resourceful and proactive when issues arise</li>
<li>Ability to use make judgement calls as pertaining to the position and know when to consult with supervisor</li>
<li>Ability to prioritize, plan and use time efficiently </li>
<li>Demonstrate accuracy and thoroughness and look for ways to improve and promote quality.</li>
<li>Committed to the overall well-being of the department and the mission and vision of the agency.</li>
<li>Multitasking and time-management skills, with the ability to prioritize tasks</li>
<li>Bilingual English/Spanish required</li>
</ul>
Special Conditions:
NOTE:The first year of employment is an introductory period. At the end of the first ninety (90) days, and every quarter thereafter for the duration of employment, job performance, attendance,attitudeand overall interest in the job will be assessed in a performance evaluation.
Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period.However, completion of the introductory period does not change or alter the at-will employment status. Employees continue to have the right toterminatetheir employment at any time, with or without cause or notice, and the Agency has the same right. The company, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.
EEO Statement:
Counseling4Kidsprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age,disabilityor genetics. In addition to federal law requirements, Counseling4Kidscomplies withapplicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensationand training.Counseling4Kids expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Counseling4Kids employees to perform their job duties may result in discipline up to and including discha

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