Development Associate- Donor Software is a MUST!

Job Description

Job Description

We are offering a contract to hire employment opportunity in the Social Care/Services industry in Los Angeles, California. The Project Assistant role is integral to our team, with responsibilities including processing customer applications, maintaining customer records, and resolving inquiries.

Responsibilities:

• Accurately process credit applications from customers

• Maintain and update customer credit records with precision and care

• Address and resolve customer inquiries in a timely manner

• Monitor customer accounts and take appropriate actions when necessary

• Utilize Raiser's Edge/NXT for gift entry and batching

• Ensure the highest level of data integrity through meticulous attention to detail

• Manage the Raiser’s Edge NXT Database and Direct Mail Queries

• Conduct prospect research for team members and create comprehensive prospect profiles

• Work collaboratively with the Finance department to ensure regular reconciliation of gifts and records

• Track direct mail billing, compare to weekly direct mail analysis, and alert relevant parties to any discrepancies.

• Degree in Social Sciences, Psychology, or related field.

• Experience in social care/services or a similar role is essential.

• Proficiency in using Raiser's Edge software.

• Strong project management skills, including planning, scheduling, and execution.

• Excellent verbal and written communication skills.

• Ability to work in a team and foster a collaborative environment.

• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.

• Knowledge of social care standards and regulations.

• Ability to work with diverse populations and sensitivity towards client needs.

• Flexibility to adapt to changing priorities and requirements.

• Strong organizational skills and attention to detail.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.

• Willingness to participate in ongoing detail oriented development and training.

• Ability to work under pressure and meet deadlines.

• Demonstrated commitment to social care ethics and client advocacy.